VantyGo · Omni-channel local delivery in Israel

You'll see a live ETA on the order screen once the vendor accepts and the courier picks up. Real delivery time depends on the vendor, the distance, and how busy the kitchen is — we show the honest estimate for your order rather than a one-size-fits-all promise.

VantyGo is live now in Tur'an and Bu'eine Nujeidat, our Galilee beachhead, with nine more northern towns — including Karmiel, Kiryat Shmona, and the Golan Druze villages of Majdal Shams, Buq'ata, Mas'ade, and Ein Qiniyye — rolling out next. Delivery zones are configured per area, so tap your town in the hero to see what's open for delivery near you tonight.

At checkout we accept cash on delivery (COD, ILS) where offered, and a one-time credit or debit card charge via Grow (Meshulam) when card payment is enabled for your address and vendor — not a stored wallet. Optional tips go 100% to your courier. WaPoi shows balance only; top-up and pay-with-balance are not live yet.

Apply at /become-a-vendor (or tap "Open your shop"). You submit your business details, optionally verify your identity, and our team reviews the application before activating your store. Once live you get a live order board, VantyGo dispatch, weekly payouts, and a fair published commission of 8.4%–25%. VantyGo is your storefront and delivery layer — there's no wholesale or B2B supply-ordering step.

Tap "Be a courier" in the navigation. Flexible hours (no mandatory shifts), fair pay, payout timing shown in courier mode once your zone is live, and 100% of your tips go to you. Deliver on bike, scooter, or car. You set the days and times that work for you.

If your order arrives wrong, missing items, or unreasonably late, tap "Get help" on the order screen. Verified issues are handled per our Refund Policy — we aim to resolve quickly without a phone tree.

Yes. Every vendor declares their certifications and dietary options on their profile. Use the category filter to narrow to vegan / vegetarian / halal / kosher restaurants. Allergen info is shown per-item on the menu screen.

Tap "Get help" inside any order — that's the fastest path because it includes your order context. For pre-order questions, email info@vantyrex.com (response within 4 hours during business hours).

Yes — custom delivery sends a courier to shop-and-pay at a store or pick up something you already paid for. Read the full guide at /help/custom-errand or tap "Start custom delivery" on the homepage.

Yes. You set pickup and drop-off stops and item details in a dedicated wizard; fees include delivery, platform, and wait time. Restaurant orders use vendor menus and checkout instead.

Your order moves through clear stages: pending, then accepted, preparing, ready, picked up, and finally delivered. The vendor accepts once payment clears, prepares your items, and marks them ready; a VantyGo courier then picks up and delivers. You can follow every stage live on the order screen. Either side can cancel while the order is still early.

Once your order is ready, a local VantyGo courier is assigned — automatically or by dispatch — heads to the vendor to pick it up, then drives to your address and marks it delivered. You see a live ETA and a masked courier snapshot (name, status, and a masked phone like 05••••8124) — never the courier's full personal details. For cash on delivery, the courier collects payment at the door.

Vendors pay a published commission band of 8.4%–25% depending on category and terms. Payouts are weekly, and the VantyGo software fee is netted from your platform balance — never a surprise card charge. You also get a live order board, VantyGo dispatch, an instant busy toggle, real reporting, and the optional ShiftPunch worker time-clock.

Three languages on every customer surface: Hebrew, Arabic, and English. Hebrew and Arabic render right-to-left by default. Switch anytime with the ?lang= option or the in-app language picker.

No — VantyGo is a local-commerce platform that connects customers, vendors, couriers, and fleet managers across 33 business categories, with its own dispatch, payments, vendor software, and ShiftPunch time-clock. The iOS, Android, and web clients are simply channels onto that shared platform.

Yes. Custom delivery is VantyGo's personal-courier service: a courier collects a package or purchase from a store and brings it to your door, or shops and pays on your behalf — including urgent same-day missions. It works for private individuals and businesses inside our coverage towns. Read the guide at /help/custom-errand.

Yes — local businesses and online sellers in our coverage areas sell through VantyGo and deliver with our couriers. You get a storefront, a live order board, dispatch, and weekly payouts: delivery-management software and a courier fleet in one place, without building your own. Apply at /become-a-vendor.